Top Dog – Rachel Krause

Hi – I’m Rachel, and I’m the Top Dog & Owner of Out-U-Go! Madison.

Animals have always been part of my story. I grew up on a hobby farm in DeForest, WI, surrounded by dogs, cats, horses, parrots, a very sassy goat, and more. That early connection to animals led me to study Zoology and Conservation at UW–Madison, and it continues to shape the dreams that I chase.

Outside of work, I’m fueled by a love for travel and adventure—whether it’s exploring new places by RV, seeking out high-flying thrills (I’ve got a thing for hanging upside down), or breaking into spontaneous song with my family. Music, movement, and curiosity are part of my rhythm, and they help keep me grounded, joyful, and inspired.

As a leader, I value collaboration, communication, and care. I’ve spent years building a team-focused operation that is now the Out-U-Go! family. We support one another, share knowledge, and take pride in creating consistent, loving care for every pet we serve. That sense of trust and connection—both with our team and our clients—is the heartbeat of everything we do.

Rachel Krause

Canine Concierge – Mei Lackey

I started working at OutUGo! in 2017 as a pet sitter and joined the office staff in 2019. I love my role because it allows me to connect with pet parents while also caring for their wonderful pets!

Before working at OutUGo!, I studied classical double bass and have a degree in performance. Chances are, I’m listening to a Shostakovich symphony on my way to walk your dog! Music and animals have always been my passions, and I’m incredibly grateful to have turned one of them into a career!

I grew up with cats and dogs, and currently live in east Madison with my husband and our two hilarious kitties.

Chris

Prior to moving to the Madison area I was a full-time touring musician, which afforded me the absolute pleasure of befriending furry friends on multiple continents! As a lifelong animal lover it was such a treat to meet wonderful animals wherever my travels took me and learn from their owners on best practices of pet care. I’ve had a passion for raising and training good pups of my own for most of my adult life.

When not out hitting the pavement and getting those pet steps in, I can also be found pouring beers in various Madison taprooms, exploring the Dane County food scene, and attending live music as often as possible!

I currently reside and share my time with my best buddy, a Catahoula Leopard Dog mix named Wally.

Robyn

My love for animals runs deep, as I grew up surrounded by them and began working professionally with domestics at the age of 12 in a vet clinic. These early experiences led me to graduate from UW Madison with Zoology degree, which I used to pursue a zookeeping career. Most recently, I was working with elephants and large hoofstock at Topeka Zoo in Kansas. I have enjoyed a wide array of animal care positions, ranging from domestics in a shelter to wildlife rehabilitation to zookeeping. I am passionate about educating others so we can better share this world with all types of creatures.

I now reside just east of Madison with my husband, four-year-old son, and our rescue pup, Darby. I love running, reading, and being surrounded by family.

I love the team we’ve built at Out-U-Go!, as we all come together from our different walks of life to serve the pets of the community we all know and love so well.